Hassle free Return. Our only motto is to make a Happy Customer.

If for any reason you are not satisfied with your Dhurrie World
purchase, you may return your clean, unused products to us within 30 days of receipt

Color and Description Disclaimer

While placing an order customers are advised keep in mind some minor variation in color. Although extra attention is given to accurately reproduce colors, as seen on the monitor by you, still there may be minor variations in color of the actual product due to the use of Natural Fibers in our Rugs. Variation may also be felt because of different resolutions, monitors, video cards, operating systems, and internet browsers used.

How to process return ?

Just send us a message with your order no. and details of return. We will review your request and process return / refund accordingly.

Return request must be made within 30 days of delivery of order.

A prepaid shipping label will be provided for return if -

Damaged / Defective items received.

Wrong Item Received.

A full refund will be made if -

Product Not Received

Product Lost In Transit.

Return at buyer's cost if -

Change of mind / does not like the product.

Any custom orders are non returnable and non refundable.